With robust technical product support, educational resources, and the best contracts available, ARG is the ideal partner to trust with your customers. ARG strives to provide a superior agent experience through constant, meaningful communication and support. ARG also offers customized levels of on-going telecom support to meet your needs and the needs of your customers. While telecom service providers are cutting back, ARG looks forward to providing you with a complete service environment to help your business grow.
Pricing Requests: firstname.lastname@example.org
PreSales Product & Provider Questions: email@example.com
Steve Murphy will assist with your product and carrier questions, or get you in touch with the right ARG resource. Steve can be reached at 703-770-2459.
Paperwork Requests: firstname.lastname@example.org
Order Submission: email@example.com
When you are ready to place an order, please send the complete signed paperwork package to firstname.lastname@example.org. Jeff Giron, Director of Implementation, 703-770-2416, will assign an ARG Project Manager who will keep you posted on the progress of the order and keep the carrier on track
Trouble Escalations: 703-770-2400
For help in escalating minor service issues, MACs or billing issues, contact email@example.com. If you need assistance with a service outage, please call our 24/7 hotline at 703-770-2400. Steve Grimsley heads up our Customer Service Department and can be reached at 703-770-2418.
Commission Questions: firstname.lastname@example.org
If you are not getting the response you need from a carrier or ARG, please email email@example.com. Heather Campbell, 703-770-2411, is available to assist you with all escalations.
Don't worry, if you choose the wrong mailbox for your request, we will get it redirected to the right ARG resource.